Frequently Asked Questions
Payments can be done using any of your major credit or debit cards, like Visa or MasterCard. Even booking payments through PayPal and some digital wallets are also accepted. On request, we may also arrange different payment options for group or corporate bookings. If you need assistance with payment processing, connect with us by calling.
In case this happens, first of all, don’t panic. Connect with Dreamtriphub right away, and we’ll assist you in rebooking your flight or take you step-by-step through the refund process. A new flight or a refund is usually offered by airlines as per their cancellation policy. To make sure you know your options, reach out to Dreamtriphub.
Yes, you will. Many times, if the airline is the one you cancel your flight, and you decide not to get another flight, you can just get a complete refund back to your payment’s source. If you’re having doubts, we’re happy to help you through the refund process and communicate with the airline itself.
To get a refund, connect with our support team with your booking information. We’ll check if your ticket comes under the refundable category as per the particular airline’s policy and handle the submission for you. Keep in mind that some refunds are issued as travel credits, while others come back to your card.
Changing your flight date is easy with Dreamtriphub. Simply call us on our toll-free number and give your booking details to our travel experts. We will then check the airline’s policy and flight availability. Free changes are allowed in some fares, while others may charge you. Our team will guide you through your options and secure your new travel date without any hassle.
Depends on the airline and your ticket type. Many airlines permit changes for free on most fares, but for basic or discounted tickets, you may still be charged. When you book your flight ticket with Dreamtriphub, we’ll always explain any change fees upfront and help you make the most cost-efficient and flexible choice there is.
Yes, discounts for senior passengers are available, but are not always publicly advertised. So, it gets important to ask for them specifically when you’re booking the flight. Though they’re only available on select domestic and international routes. We check for any available senior discounts to help you save on your flight. Let us know your age group when you’re booking, and we’ll do just that.
Absolutely, you can. Prescription medication and required medical devices are allowed as long as they are in your carry-on. Keep them properly labeled, and carry a doctor’s note to show if asked. TSA enables reasonable quantities of medically required items. We suggest that you inform the airline ahead of time for a smoother experience if you’ll be carrying medical equipment on the flight.
Seniors traveling within the US need to carry a valid, government-issued photo ID such as a driver’s license or a passport. Starting May 2025, domestic travelers must have a REAL ID-compliant license. For international flying, a valid passport is required. If you’ve got any questions regarding documentation, our support team is here to help you 24/7.
Yes, most airlines allow kids to fly alone under their unaccompanied minor programs. United, Delta, JetBlue, Southwest, and American are some top US airlines that run this program. These services are generally for those between 5 and 14 years, but the age might differ as per the airline, plus there’s usually a fee. You need to check with the airline before booking a flight, or directly call us on our toll-free number.
Special assistance is provided by many US airlines to kids who’re flying alone, throughout their air travel. This includes help from gate to gate, early boarding, and in-flight assistance too. It’s the staff’s duty to make sure you kid is picked up by the assigned person only at the arrival destination, so there’s nothing the parent has to worry about.
A child unaccompanied by parents/guardians typically requires a government-issued ID like a birth certificate for domestic flights, airline consent forms, and emergency contact details. As for international air travel, a passport and notarized parental consent are required. The documentation requirement may differ as per the airline, though.
Generally speaking, group bookings require a minimum of 10 travelers; there could be more flying on the same itinerary. At Dreamtriphub, we specialize in arranging flights, hotel stays, and transportation for all kinds of group bookings. You just need to tell us what you need, whether it’s a work trip, school tour, or a family get-together, we’ll bring you the best group travel deals and manage every detail for you.
Yes, they can as long as they are small and fit in an airline-approved carrier under the seat. Usually, a pet fee has to be paid if you’re carrying a little friend. Space is quite limited for pets on the plane, so it’s suggested you book early. If you need help, call us and we’ll do the pet policy check for your airline so you can fly worry-free.
To fly with your pet, you generally need to get a health certificate from your vet along with proof of vaccinations and even some forms based on where you’re heading. Requirements are subject to change as per the airline and country. Make sure you do all the paperwork early so there’s no delay in getting your pet on the journey with you.
Depends on which airline you’re taking your pet on, plus if you’re flying in-cabin or in cargo. It generally costs $100 to $200 per one-way flight for in-cabin and cargo, the fees can be much higher. Contact us to know the exact charges and book your flight with a pet early, since the space for pets is limited and is usually on a first-come, first-served basis.
Yes, many US airlines provide discounts, waived baggage fees, and flexible policies for active-duty military members, veterans, and sometimes their families. The discounts can vary in amount and conditions, and are often available through specific booking options or programs.
You need to prove your identity by showing a proper ID, like a military ID for active-duty members or a DD Form 214 for veterans. Some airlines may accept military email or other documents as well. If you need to book a flight under military fare, connect with our travel experts on call to confirm your eligibility for the military discount.
Yes, as a military member, you often get early boarding, priority seating, and extra baggage allowance, even when you’re traveling for leisure. Though policies may vary as per the airline, we’ll get you the perks that apply to your condition. Just let us know you’re an active-duty or a veteran, and let us handle the rest to make the flight experience smooth for you.
Travel credit is a voucher an airline gives you on cancelling or changing a flight instead of getting a refund. It’s valid for usually one year from the date of issue and can be used towards any future flight bookings. At Dreamtriphub, we help you track those credits and redeem them when the time comes, so you don’t miss out on using your funds.
To make use of your travel credit, reach out to Dreamtriphub’s customer support team with your credit details and updated travel plans. First, we’ll verify the credit terms, then confirm your eligibility. If you’re eligible, we’ll simply apply it toward your next booking. Travel credits are mostly non-transferable and have to be used within a certain period, so we’ll ensure you do just that.